Clearing a cache by deleting cookies

If you are having problems logging in it might be because you need to clear your browser cache.

Some examples of clearing cookies;

Internet Explorer 6.x:

  • Close any other open browser windows. Click the Tools menu at the top of your browser and select Internet Options.
  • Click the General tab at the top of the dialogue box.
  • Click Delete Files under Temporary Internet files.
  • Select Delete all offline content by ticking the box
  • Click OK.

Internet Explorer 7:

  • Close all other open browser windows.
  • Click Tools > Internet Options.
  • Select the General tab.
  • Click Delete under Browsing History.
  • Under Temporary Internet Files, click Delete Files.
  • Click Delete Cookies
  • Click OK.

Firefox for PCs:

  • Close all other open browser windows.
  • Click the Tools menu at the top of your browser and select Clear Private Data.
  • Select the Cookies and Cache checkboxes.
  • Click Clear Private Data Now.

Firefox for Macs:

  • Close all other open browser windows.
  • Click the Firefox menu at the top of your browser and select Preferences.
  • Select the Privacy tab.
  • Click Clear Now... at the bottom of the dialogue box.
  • Tick the boxes next to Cache and Cookies in the new dialogue box.
  • Click Clear Private Data Now.

Mozilla:

  • Close all other open browser windows.
  • Click the Edit menu at the top of your browser and select Preferences.
  • Click the + next to Advanced.
  • Select Cache under Advanced.
  • Click Clear Cache.
  •  Click OK.